Save Me


Project Overview

Bridging the gap between

environmental intent and daily action

The Challenge

Pakistani households waste significant energy due to lack of real-time monitoring tools, poor awareness of consumption patterns, and no localized guidance on sustainable practices.

🎯

My Approach

Led end-to-end UX design: user research, persona development, journey mapping, information architecture, wireframing, and high-fidelity prototyping with usability testing.

The Outcome

A gamified mobile app connecting WAPDA utility data with personalized eco-goals, habit tracking, and localized recycling education — achieving 91% task success rate in testing.

Problem Statement

Pakistan's energy crisis is worsened

by a behavioral awareness gap

Despite frequent load-shedding and rising electricity bills, most households lack tools to monitor consumption or knowledge to act sustainably. The problem isn't just infrastructure — it's a missing layer of personalized, actionable guidance.

78%

Households unaware of daily energy consumption

23%

Urban households actively conserving energy

<5%

Pakistan's recycling rate vs. 35% global average

₨4,200

Monthly energy waste cost per average household

🔴 Root Causes Identified

1

No real-time energy monitoring tools for households

2

WAPDA bills are complex and unintuitive to interpret

3

Recycling infrastructure and education both lacking

4

No localized sustainability app for Pakistani context

5

Habit formation apps don't address environmental impact

🟢 Opportunity Areas

Gamification can increase engagement and habit retention

Visual data dashboards make consumption patterns legible

Local language tips increase adoption and trust

Goal-setting creates accountability and motivation

Community features enable peer-driven behavior change

User Research

Listening before designing

I conducted a multi-method research phase to validate assumptions, uncover hidden needs, and understand the real behaviors of Pakistani energy users.

🎙️

In-Depth Interviews

12 participants · 45 min each

📊

Online Survey

87 respondents · 3 cities

🔍

Competitive Analysis

5 sustainability apps

📋

Secondary Research

WAPDA reports · Energy data

🏠

Contextual Inquiry

Home visits · 3 households

🔑 Key Research Findings

📱

Real-time feedback is critical

Users want immediate, visual feedback on their energy usage — not monthly summaries. 89% said they would change behavior if they could see live impact data.

🎮

Gamification drives motivation

82% of surveyed users reported that reward systems, streaks, and achievements would increase their likelihood of maintaining eco-habits long-term.

🏠

Habit apps outperform utility apps

Users preferred goal-oriented habit apps 3x over utility-only monitors. The emotional reward of 'accomplishment' keeps users engaged.

🌐

Local context builds trust

91% of interviewees felt more confident using apps with content in their local language (Urdu/English hybrid) and locally relevant sustainability tips.

📈

Visual data reduces cognitive load

Users overwhelmingly preferred area/line charts over tables or text summaries. Color-coded consumption indicators were rated highest for clarity.

WAPDA bill confusion is universal

100% of homeowners interviewed said they couldn't interpret their WAPDA electricity bill. Bill photo scanning was identified as a high-value feature.

Research Partner: WAPDA (Water & Power Development Authority)

Secondary data from WAPDA's annual energy reports revealed that residential energy consumption accounts for 47% of Pakistan's total electricity use — making household behavior change the highest-leverage intervention point. Future integration with WAPDA's API would enable real-time bill monitoring.

Define

Understanding who we're designing for

Two distinct user archetypes emerged from research, each with unique contexts, motivations, and barriers to adopting sustainable behaviors.

F

Fatima Malik

34 · Homemaker · Lahore

Tech Savviness:

Low

Medium

High

Goals

Reduce monthly electricity bills

Teach children eco-habits

Understand WAPDA billing

Pain Points

No visibility into energy usage

Complex, unreadable utility bills

No time for lengthy tutorials

"I know I should save energy, but I don't even know where to start or what's actually wasting electricity."

A

Ahmad Hassan

27 · Software Developer · Karachi

Tech Savviness:

Low

Medium

High

Goals

Track personal carbon footprint

Build data-driven eco-habits

Contribute to climate action

Pain Points

No Pakistan-specific apps exist

Current tools ignore local context

Generic advice feels irrelevant

"I want to be sustainable but the tools available are designed for Western users — they completely ignore my context."

What both personas share

Motivation

Both are genuinely motivated by cost savings and environmental care — but need the right trigger to act.

Constraint

Limited time and attention spans demand an app that delivers value in under 2 minutes per session.

Expectation

Both expect localized, trustworthy data and prefer visual representations over text-heavy interfaces.

User Journey Map

Mapping Fatima's experience — from discovering the app to achieving her first monthly energy savings goal.

1

Awareness

🤔 Curious

Discovers Save Me via social media ad

💭 "Another energy-saving app? Let me see if this is actually different."

⚠ Skeptical after seeing many irrelevant apps before

2

Onboarding

😊 Hopeful

Downloads, creates profile, sets energy goal

💭 "Only 4 steps! And I can actually set my own goal amount."

⚠ Initially confused by 'units' vs PKR — added tooltip

3

First Use

💪 Motivated

Views energy dashboard, adds first habit

💭 "This chart actually shows me which hours I use the most electricity!"

4

Engagement

😤 Overwhelmed

Reads recycling guide, logs daily eco-habits

💭 "I didn't know I could recycle cardboard at that depot nearby!"

⚠ Too many tips shown at once — redesigned to show 3/day

5

Progress

🌟 Proud

Earns 'Green Streak' badge, shares with family

💭 "My kids are excited about my eco-points. They want to help now!"

6

Reflection

😌 Satisfied

Reviews monthly report — saved PKR 800

💭 "I actually saved money AND helped the environment. Sharing this!"

How Might We…

Translated key pain points into design opportunities using the HMW framework.

HMW…make energy consumption data understandable for non-technical, time-poor users?

HMW…motivate users to maintain eco-habits through meaningful — not superficial — gamification?

HMW…connect WAPDA utility data with personalized, actionable household insights?

HMW…educate users about recycling within the specific context of Pakistani waste infrastructure?

HMW…make carbon footprint reduction feel achievable and motivating rather than overwhelming?

HMW…design for diverse tech literacy levels while keeping the experience delightful for all?

Design Strategy

From insights to intentional decisions

Every design decision was grounded in research findings and mapped back to user needs. Here are the five core principles that shaped Save Me's UX.

👁️

Clarity Over Completeness

Users have limited time and cognitive bandwidth. Show only what matters, when it matters.

Design decision: Dashboard shows today's top 3 insights instead of all available data. Deep-dive is one tap away.

🏆

Meaningful Gamification

Points and badges only work if they connect to real impact. Empty rewards create churn.

Design decision: Every earned point shows a real-world equivalent (e.g., '50 points = 2kg CO₂ saved'). No vanity metrics.

🌍

Radical Localization

Generic sustainability advice fails Pakistani users. Context isn't optional — it's the product.

Design decision: All units, tips, recycling guides, and pricing in local context. Bilingual interface (English + Urdu labels).

📉

Progressive Disclosure

Diverse tech literacy requires different depths of information. One size doesn't fit all.

Design decision: Simple main view for Fatima, expandable data layers for Ahmad. Power mode toggle available in settings.

Accessible by Default

Sustainability is for everyone, not just tech-savvy early adopters.

Design decision: WCAG AA color contrast, large touch targets (min 48px), screen reader labels, and offline mode for low-connectivity users.

🔄

Habit Loop Architecture

Sustainable behavior change requires cue → routine → reward loops baked into UX flow.

Design decision: Daily push notification (cue) → habit log (routine) → instant visual reward + streak counter (reward).

Lo-Fi Wireframes

Before any colour or branding, I mapped all five core screens as grayscale wireframes. This stage focused purely on layout, spacing, and hierarchy — allowing fast iteration with stakeholders without getting distracted by visual details.

Information Architecture

A task-flow-based tree showing how Save Me's five navigation sections branch into pages, actions, and reusable components — all reachable within 2 taps from the home screen.

Save Me App

🏠 Home

⚡ Track

📚 Learn

🎯 Goals

👤 Profile

Today's Usage

Energy Score

Quick Actions

Streak Status

Live Monitor

Usage History

Bill Upload

Appliance List

Recycling Guide

Daily Tips

Eco Articles

Local Depots

Active Goals

Habit Tracker

Points & Badges

Challenges

Impact History

Household Data

Settings

Share Report

PAGE

ACTION

COMPONENT

1

1 — Welcome

Splash & onboarding entry

2

2 — Create Profile

Registration form flow

3

3 — Choose Goals

Minimal multi-select

4

4 — Daily Tasks

Progress + task checklist

5

5 — Your Rewards

Points & redemption

Solution & Prototype

High-fidelity designs

grounded in user needs

After two rounds of wireframe testing, the high-fidelity designs were built on a clean teal design system inspired by nature, calm, and trust.

1

2

3

4

5

1

Welcome

Bold gradient hero surfaces the app's mission instantly. Feature pills and a glass-effect logo build trust before any commitment.

2

Create Profile

Step indicator orients users through onboarding. Dashed avatar upload and icon-anchored fields lower form-filling anxiety.

3

Choose Goals

Single-purpose goal picker with teal toggle checkmarks. Muted unselected items and a selection-count CTA guide confident action.

4

Daily Tasks

Circular progress ring surfaces completion at a glance. Emoji category icons give each task instant context and reinforce streaks.

5

Your Rewards

Points hero banner shows progress toward the next tier. Locked/unlocked reward cards tell users exactly what they're working toward.

Design System

A cohesive visual language inspired by nature, clarity, and trust — covering every token, component, and pattern used across Save Me.

01

Color Palette

Brand Colors

Primary Teal

#1ACEBA

CTAs · Brand · Progress

Ocean Blue

#0A9CE0

Data · Links · Charts

Mint Green

#22E5A8

Success · Achievements

Charcoal

#3A3D3D

Body text · Icons

Warm White

#FFFEFA

Backgrounds · Cards

Semantic States

Success

#22E5A8

Warning

#F59E0B

Error

#EF4444

Information

#0A9CE0

Brand Gradients

Primary Gradient

Warm Gradient

Hero Background

02

Type Scale · Roboto

Heading 1 — Screen Titles

H1 · 30px · 800 · −0.02em

Heading 2 — Section Labels

H2 · 22px · 700 · −0.01em

Heading 3 — Card Titles

H3 · 18px · 600 · 0

Body Regular — Content & Descriptions

Body · 15px · 400 · 0

Body Small — Metadata & Captions

Small · 13px · 400 · 0

LABEL · BADGE · TAG

Label · 11px · 700 · 0.1em

03

Spacing Scale · 4px base

space-1

4px

space-2

8px

space-3

12px

space-4

16px

space-6

24px

space-8

32px

space-12

48px

04

Elevation · Shadow Scale

Flat

Inline, dividers

Raised

Default cards, inputs

Floating

Dropdowns, modals

Hero

CTAs, featured cards

05

Buttons · All Variants

Primary

Primary

Secondary

Secondary

Ghost

Ghost

Destructive

Destructive

Disabled

Disabled

+

FAB

Icon

♻ Filter

Chip

Height: 44px

Radius: 14px

Touch target: 48px min

Gradient on primary

WCAG AA contrast ✓

06

Input Fields · Form Controls

DEFAULT

Search habits…

FOCUSED

Turn off lights

ERROR

invalid@email

⚠ Please enter a valid email address

DISABLED

Field locked

SELECT / DROPDOWN

Daily · Morning

TOGGLE SWITCH

On

Off

07

Cards & Containers

HABIT CARD

💧

Save 10L Water

Daily · Conservation

7.5 / 10 litres saved today

STAT CARD

This Month

PKR 820

Energy savings vs. last month

↑ 18%

vs June

TOASTS & ALERTS

🏆

Badge Unlocked!

7-day streak — "Green Week" earned

💡

AC at 26°C saves 18% more energy

08

Navigation · Bottom Tab Bar & Header

BOTTOM NAV BAR

🏠

Home

Track

📚

Learn

🎯

Goals

👤

Profile

52px height · Icon 24px · Active: teal fill + dot

SCREEN HEADER

Good morning, Fatima ☀

Today's Energy Score

🔔

48px+ height · Teal gradient · 16px side padding

09

Progress & Data Visualisation

CIRCULAR PROGRESS

78%

Monthly Goal

78% complete

45%

Today

45% complete

LINEAR PROGRESS

Water

80%

Energy

55%

Waste

35%

Carbon

20%

STREAK & GAMIFICATION

🔥

14

day streak

M

T

W

T

F

S

S

1,240

Eco Points

Level 5

Eco Guardian

10

Badges, Tags & Feedback States

ACHIEVEMENT BADGES

🌱

First Step

💧

Water Saver

🔥

7-Day Streak

Eco Champion

🏆

🔒

Green Master

CATEGORY TAGS & PILLS

♻️ Recycling

⚡ Energy

💧 Water

🌱 Habit

🏆 Achievement

+ 50 pts

STATUS INDICATORS

✓ Habit Logged

⚠ High Usage Alert

✗ Goal Missed

● Streak Active

⋯ Syncing Data

4px base grid

Radius scale: 8–20px

Min touch 48px

WCAG AA #1ACEBA on white ✓

WCAG AA white on #1ACEBA ✓

Testing & Impact

Validated through real users,

refined through real feedback

Two rounds of usability testing with 8 participants each revealed critical iteration opportunities and confirmed the core value proposition.

🧪 Usability Testing Protocol

Participants

8 users (mixed tech literacy, ages 22–45)

Method

Moderated task-based testing + think-aloud protocol

Tasks

5 primary task flows (onboarding → goal set → habit log)

Metrics

Task success rate, time-on-task, SUS score, error rate

Rounds

2 rounds — Lo-fi prototype → Hi-fi prototype

🔧 Key Iterations Made

7-step onboarding

4-step with progress bar

Drop-off ↓ 62%

Raw kWh data display

Color-coded consumption gauge

Comprehension ↑ 78%

All tips shown at once

3 daily tips with swipe

Scroll depth ↑ 3x

Generic achievement labels

Real-world CO₂ equivalents

Motivation score ↑ 34%

91%

Task completion rate in final usability test

4.3/5

System Usability Scale score (Good: 4.0+)

6.2 min

Average session duration (target was 4 min)

76%

Users who said they'd recommend the app

🌍 Projected Environmental & Economic Impact (Pilot Users)

15–20%

Projected energy savings for active users

💰

PKR 840

Average monthly savings per household

🌱

2.3 tons

Annual CO₂ reduction per active user

♻️

3x

Higher recycling rate among app users vs. control

Reflection

What I learned building

Save Me

Every project teaches you something you can't find in a UX textbook. Here are the most significant lessons from this case study.

🌐

Local context isn't a feature — it's the foundation

Design Thinking

I initially underestimated how different the Pakistani sustainability context is from where most UX frameworks and case studies originate. The WAPDA system, local recycling infrastructure, language preferences, and economic realities all required purpose-built solutions, not adaptations of Western patterns.

🎮

Gamification must be earned, not bolted on

Behavior Design

My first prototype had gamification as an afterthought — points that felt meaningless. After testing, I realized badges and points only create lasting motivation when connected to real-world impact metrics. The redesign showing CO₂ equivalents transformed user sentiment.

📊

Research never ends — it just changes form

Research Methods

I went in thinking research was a phase. By the end, I understood it's a continuous activity. Each usability test was a new round of discovery. The biggest insights came not from interviews but from watching users fail in unexpected ways during prototyping.

🎯

Progressive disclosure is the great equalizer

UX Architecture

Designing for a 34-year-old homemaker and a 27-year-old developer with one interface seemed impossible until I embraced layered information architecture. The same data, at different depths, with different entry points — one app that genuinely works for both.

🚀 Next Steps & Future Vision

If Save Me were to move into development, these are the priorities:

Phase 2

WAPDA API Integration

Partner with WAPDA for real-time bill and consumption data — the single highest-impact feature identified in research.

📷

Phase 2

AR Recyclability Scanner

Point camera at any product to instantly learn if/how to recycle it in the user's city — using ML image recognition.

🏘️

Phase 3

Neighborhood Challenges

Community features enabling street-level and neighborhood sustainability competitions to leverage social motivation.

💧

Phase 3

Water Consumption Tracking

Extend the platform to include water usage monitoring — Pakistan's second most critical resource management challenge.

🌿

Sustainability · Mobile UX · 2024

Save Me —


Eco Habits App

A mobile application that empowers Pakistani households to monitor energy consumption, build eco-friendly habits, and reduce their carbon footprint — one actionable step at a time.

Role

UX Designer

Duration

1 Year

Platform

iOS & Android

Tools

Figma · Miro

Energy Tracking

Habit Formation

Recycling Education

Gamification

Login Screen

Rewards Screen

© 2026. All rights reserved.

Muhammad Inzimam Saghir